Welcome to Xylem Wellness Systems LLC. These Terms and Conditions (“Terms”) govern your access to and use of the Xylem Wellness Systems website, programs, and services. By accessing our website, enrolling in our programs, or using our services, you agree to be bound by these Terms.
1. Nature of Services and Medical Disclaimer
The content, products, and services provided by Xylem Wellness Systems are designed for educational, informational, and wellness purposes within a functional medicine framework.
Not Medical Advice: The information provided on this website and through our programs is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Physician Consultation: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
No Provider-Patient Relationship: Use of this website does not establish a doctor-patient relationship. Formal clinical intake and agreements are managed separately.
2. Program Participation and Financial Obligations
By enrolling in a Xylem Wellness Systems program, you agree to the financial obligations outlined at the time of purchase and within any supplementary agreements.
Client Agreements: Specific financial terms, payment plans, and Acknowledgement of Receipt of Privacy Policy are executed separately, typically managed through our secure client portal (Practice Better).
Money-Back Guarantee: Xylem Wellness Systems offers a personalized money-back guarantee based on each client’s mutually established health goals and realistic expected outcomes. Eligibility is contingent upon meeting the agreed-upon participation requirements, which are objectively monitored through wearable data, group-session attendance, and scheduled one-on-one appointments.
Payment Terms: All fees are due as outlined in your chosen payment plan. Failure to maintain current payments may result in the suspension of program access.
3. SMS and Mobile Messaging Policy
By providing your mobile phone number, you consent to receive text messages from Xylem Wellness Systems regarding your account, program updates, and promotional offers.
Opt-In and Consent: Consent to receive automated marketing text messages is not a condition of any purchase.
Message Frequency: Message frequency varies based on your program enrollment and interaction with our services.
Opt-Out: You can cancel the SMS service at any time by replying “STOP” to any of our messages. Upon sending “STOP,” we will send one final message to confirm that you have been unsubscribed.
Carrier Liability and Fees: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text plan or data plan, please contact your wireless provider.
4. Privacy and Data Management
Your privacy is critically important to us. Our data collection and management practices are governed by our Privacy Policy.
Functional Medicine Data: We collect and manage user data, including lab-based tracking information and intake forms, to facilitate our wellness programs.
Secure Portals: Sensitive health and financial data are managed through secure, compliant third-party platforms, such as Practice Better. By using our services, you consent to the processing of your data through these integrated systems.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Xylem Wellness Systems LLC or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written consent.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Xylem Wellness Systems LLC, its founders, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the website or programs.
Any conduct or content of any third party on the website.
Any content obtained from the website.
Unauthorized access, use, or alteration of your transmissions or content.
7. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Texas, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
8. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Us
If you have any questions about these Terms, please contact us at: Xylem Wellness Systems LLC Email: info@xwellness.health